We found an incredible coaching company right here in Charleston, SC that can transform your organization through the use of innovative "exercises". Eric Schmidt, Founder of eLife Methods, offers a radically different approach to shifting perspectives and beliefs within your business. "Use eLifeMethods to accelerate your Business to a
Rapport is an essential skill that every customer facing employee needs for your business to thrive. Rapport is foundation of the extraordinary service you provide to your customers. What is rapport exactly? Think about it: ever instantly feel like you’ve known someone for years after one conversation?
The fast food industry has mastered the up sell. Use this technique to increase revenues without adding additional marketing expense. Every customer interaction provides an up sell opportunity. So it’s essential that you provide training to your staff to maximize every customer point of contact to grow
Imagine if your customers handed you a list of their service expectations before an interaction with a frontline employee began. What specifically would that list contain? Our Customer Serve US 101 list gives you a few basics to consider: I want to feel important Pay attention to
When someone asks you, "So,what do you do?", how do you respond? Think about it. Do you just 'describe' your position? Or worse yet, do you say, "I'm a yoga teacher at XYZ Yoga"? When you're asked this question, you've got about 30-seconds to inspire, entice
We just love this service! It's called Send Out Cards. Imagine personalizing a greeting card or postcard for every person you meet - business or personal. You can use your own photos, logos, and handwriting to send out a personal follow up message that truly
Appreciation Marketing - How to Achieve Greatness Through Gratitude (Paperback) by Tommy Wyatt (Author), Curtis Lewsey (Author) Excerpt from the back of the book…. “Today we live in a “Google” world. Whatever product or service that you provide can be found online for cheaper in less than
TAB-LowCountry, founded in 2004,is a Savannah to Charleston members-only organization of business owners, CEOs, presidents and partners whose members meet once a month in board-of-director-like groups of 8-12 owners. Our board members bring their challenges and opportunities to discuss with the group and receive practical
The SC Yes Group's 2nd Annual Thanksgiving Basket Brigade was featured on the front page of The Moultrie News 10/21/09 edition. Read more about the effort to feed over 200 Charleston families this Thanksgiving at http://www.moultrienews.com/news/Yes-Group-to-feed-over-800-people-for-Thanksgiving. A big thanks to Helen Ravenel for reporting on our story! It only
Pam Hartley, Founder of Momentum Marketing, has been invited to speak to Daniel Island's Professional Network Connections networking group on Tuesday, October 27th at 11:30am. She will be sharing ideas on how to develop your company's E.S.P. - Extraordinary Service Potential, as well as strategies